Mapping the customer engagement journey can encompass both qualitative and quantitative research methods. Most product experiences have a series of emotional highs and lows for the stakeholders. Trig has developed a research technique to map the emotional engagement levels of stakeholders throughout your customer’s experience.
Lily Winston case study. Founder and CEO Wendy Bryant Gow is an industry leader in personal style consulting. She has built a formidable team of professionals from the fashion and style world to come together in assisting customers with all of their image transformation needs. Trig utilizes human-centered design and design thinking to overhaul a website needing an update.
Sunscreenr is the first product from Voxelight, a startup company focused on developing products that utilize the hidden properties of light. Trig helped turn Sunscreenr into a reality with the IDEA Award winning design of a simple & rugged specialty viewer that allows you to see protection from UV rays.
The collaboration of 410 Medical's healthcare expertise and Trig's pragmatic design approach culminated in the IDEA award winning LifeFlow Rapid Infuser. The LifeFlow provides rapid, intuitive, and controlled fluid delivery unlike any device in the industry, through its simple and precise one handed operation.
In 2016, a client challenged us to build an electronic potty training device that was focused on providing positive reinforcement of toiletry good habits in little boys. Crafting a fun and encouraging learning experience was our number one focus. Industrial design and graphic design needed to come together seamlessly to produce an experience that every Potty Hero user deserved.
Trig worked with Redbud Labs of Chapel Hill, NC to develop their Stage device. The benchtop system combines a driver for their microfluidic mixing chip, MXR, with precise thermal control to accelerate microarray assays - a crucial step in the preparation of laboratory tests and clinical diagnostics, and a process traditionally plagued by slow speed and poor results. The process pioneered by the Stage enables microarray mixing up to 10 times faster than other methods.
A research team from Duke University's Pratt School of Engineering approached Trig for for industrial design and design for low volume manufacturing support. In this case study you will get a peek at our capabilities in delivering advanced technology to the field while prioritizing the end user experience.